If your questions aren’t answered here, please contact us at Bonum Trees. We’re happy to help!

What are the organic certification of our products?

All our ingredients are organically certified (we ensure our ingredients are organically certified by well-established organic organizations – USDA Organic, ECOCert Canada, Europe ECOCert and Taiwan Tse-Xin Organic Agricultural Foundation). Not only are they organically certified, most herbs are tested at batch levels to ensure the highest quality.

Where do we source our ingredients and herbs?

Bonum Trees is committed to our quality of ingredients. We only select organically certified ingredients and herbs and we only select from suppliers who can provide the certification from a credible organic certification organisation. You can count on us when it comes to quality.

How are our soups formulated?

Our herbalists are trained in Traditional Chinese Medicine, Western Herbalism and Ayurveda Herbalism. We formulate our products combining the best of synergistic actions and the quality of ingredients in bringing the best results to your specific needs.

How do I choose a product?

You can either choose our professionally crafted programs which encompasses balance in multiple facets or you can choose your own soup kits. Some of our soup kits are specific for individual constitution, and some of them are formulated in supporting different health situations which you can check our tags to locate the soups that you can choose from. Click Here for our suggested combo soup kits.

How should I store them?

All our soup kits are 100% organic free of sulfur and preservatives. Normally they have a shelf life of 3-12 months. It is very important you keep our soup kits and our herbal tea in a cool, dry place. For soup kits, please consume within 1 day of opening. You will enjoy the benefits when you consume them soon. For our organic cold-pressed oil, it is best stored in refrigerator in keeping its freshness.

How do I cook the soup?

We highly recommend using organic fresh food in cooking our soups – you will get the best synergy and minimize any counter-effect from non-organic produce. In general, our soup kits are cooked with 2.5L of filtered water, bring to boil and then simmer for 3 hours. Usually, it will come down to about 1L of soup for you and your family. For programs, we recommend that you consume the soup throughout the day (reheat on stove or keep in vacuum flasks).

What programs can I select from?

Bonum Trees have brought you a variety of soup kit program, including postpartum, miscarriage care, reproductive care and menopause. We will enrich our program product line in the near future. Please check our website regularly for the latest product / program launch.

Your programs have different program length, which is the best for me?

We designed the program length based on the individual programs. Postpartum programs in Chinese culture is generally 4 weeks, however, being the golden moment to restore health and even reverse some of the health challenges prior to pregnancy, we strongly recommend the 6 weeks programs, especially for those who went through cesarean. Menopause program length is designed for ladies who are going through peri-menopause, menopause and post-menopause. The optimal start will be 4 weeks as different stage of menopause that you may be in generally lasts for years and hence, it is vital to assist the body in going through this transition. It is also recommended to repeat the 4 weeks program regularly or talk to our herbalist team to adjust the program for you. Please check our website regularly for guidance as we launch more programs.

I already hire a post-natal care helper who takes care of my diet and soup, why do I need the soup kit?

Planetary herbs require professional training in formulating for best results. Our herbalists are planetary herbalists who have been professionally trained in Traditional Chinese Medicine, Western Herbalism and Ayurvedic Herbalism. Through their broad professionalism, they can bring you the best formulation for your speedy postnatal recovery. Chinese, Indian and a lot of Asian cultures have been using nutritious soups for supporting this recovery journey since our ancestors. However, with the environmental change and industrialization, declining quality in herbs (in addition to sulfur processed for preserving) and food ingredients, its efficacy becomes a question! Bonum Trees focuses on quality can put your mind at peace – we source our organic herbs from premium quality suppliers and we formulate our herbs synergizing their potency, helping a new mother to recover in her best form.

Where can I buy your products?

You can order our products through our website. Selected products are also available at our Retail Partners Stores.

What are the delivery charges for orders from Bonum Trees

For individual soup kits / product purchase, delivery to metropolitan area will be free for spending over $500. Otherwise, delivery charges will be calculated when you checkout. For program purchases, free delivery to a commercial address – For delivery to residential addresses, our deliverer may require a surcharge and the surcharge may vary based on the residential addresses. Please check with the deliverer.

Which payment methods are accepted in the Bonum Trees

This website currently only accepts Direct Bank Transfer. Bank account details will be provided when you confirmed your checkout. Upon confirmation of receipt of transfer funds (via submission of deposit slip and verification of funds clearing), you will receive notification from us on the “Payment Received”.

How long will delivery take?

We ship our products within 2 business days and it may take 1-3 business days from our shipping company to reach you. For any 4 weeks+ postpartum program purchases, we will deliver as soon as the health consultation is completed, which is recommended to be a couple of weeks before the delivery due date. Hence it will be important to indicate your delivery due date on the order notes when you submit your order.

Is Bonum Trees licensed to sell Chinese herbal medicine?

We are licensed Wholesaler of Chinese Herbal Medicine and licensed Retailer of Chinese Herbal Medicine issued by the Chinese Medicine Board under Chinese Medicine Ordinance in Hong Kong.